Privacy Policy

01Introduction

TrueRad Teleradiology Services ("TrueRad," "we," "us," or "our") respects the privacy of visitors to this website and the organizations and individuals who contact us. This Privacy Policy explains what information we collect through truerad.in, how we use it, and the choices available to you.

This policy applies to information collected through this website — including our contact and consultation request forms — and does not describe how patient health information may be handled under separate service agreements with our healthcare partners, which are governed by the terms of those individual agreements.

02Information We Collect

We collect information in the following ways:

• Information you provide directly — such as your first and last name, organization, job title, business email, phone number, service of interest, imaging volume, and any message details you submit through our contact or consultation forms.
• Automatically collected information — such as browser type, device information, general location (derived from IP address), and pages visited, gathered through standard website analytics.
• Communications — records of correspondence if you contact us directly by email or phone.

03How We Use Information

Information submitted through this website is used to:

• Respond to inquiries and consultation requests
• Understand your organization's reporting needs and discuss a potential partnership
• Communicate updates relevant to services you have inquired about
• Maintain and improve this website and its performance
• Meet legal, regulatory, or contractual obligations where applicable

We do not sell or rent the personal information collected through this website to third parties.

04Cookies & Tracking Technologies

This website may use cookies and similar technologies to support core functionality and to understand general website usage patterns, such as which pages are visited most often. You can control or disable cookies through your browser settings; doing so may affect certain website features.

05Sharing & Disclosure

We do not share information collected through this website except in the following circumstances:

• With service providers who support our website operations (such as hosting or email delivery), under appropriate confidentiality obligations
• Where required by applicable law, regulation, or legal process
• To protect the rights, property, or safety of TrueRad, our partners, or others, where appropriate
• In connection with a business transition, such as a merger or acquisition, subject to standard confidentiality practices

06Data Security

We take reasonable administrative and technical measures intended to protect information submitted through this website from unauthorized access, disclosure, alteration, or loss. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

07Data Retention

We retain information submitted through this website for as long as reasonably necessary to respond to your inquiry, maintain business records, and comply with applicable legal or contractual obligations, after which it is deleted or anonymized in line with our internal data handling practices.

08Your Rights & Choices

Depending on your location, you may have rights regarding the personal information we hold about you, which may include the ability to:

• Request access to the information we hold about you
• Request correction of inaccurate information
• Request deletion of your information, subject to legal or contractual retention requirements
• Object to or restrict certain uses of your information
• Withdraw consent where processing is based on consent

To make a request, please contact us using the details in Section 12 below.

09Third-Party Links

This website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites, and we encourage you to review their privacy policies separately.

10Children's Privacy

This website is intended for business use by healthcare organizations and professionals. It is not directed at, and we do not knowingly collect personal information from, individuals under the age of 18.

11Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The "Last updated" date at the top of this page reflects the most recent revision. We encourage you to review this page periodically.

12Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

• TrueRad Teleradiology Services
• Hyderabad, Telangana, India
• Email: praveen@truerad.in
• Phone: +91 836 732 4809
• Website: truerad.in